After-sales service


It is very important for us to guarantee your jewelry. This is why we pamper you!

All your brass jewelry is guaranteed for life. For what ? Because brass is indestructible. Any damaged parts will be repaired or replaced free of charge.

What about gold-plated jewelry? Any broken parts will be repaired or replaced free of charge. Unfortunately, to our great regret, we cannot guarantee the wear of the plate. Indeed, the latter varies depending on the PH of your skin and its use.

For any questions or advice, do not hesitate to consult our Product Care section in which we share with you all our secrets for pampering your future jewelry.

THE RETURN After-sales service

Come on, it's not very complicated and less painful than hair removal... We'll explain everything to you:

1 - Buy two tracked letters at the post office
2 - Write your address on the first envelope
3 - Write down the address of the store on the second envelope:

Shop Emma Pill
5 rue Grignan
13001 Marseille

4 - Slip the jewel and the first envelope labeled with your name into the envelope intended for the store so that we can send you your repaired treasure.


The refund is made within 14 days of registration of your return.

It is made on the bank card used for the purchase.