TERMS OF SALES
These general conditions of sale are concluded between the individual company EMMA PILL, SIREN number 34524058 whose head office is located at 5 rue Grignan, 13004 Marseille, and the main activity is the manufacture of jewelry items, activity in the register des métiers 3213ZZ represented by its manager and herein referred to as Sandrine CHALLIER hereinafter the “seller”, and any natural or legal person wishing to make a purchase via the website www.emmapill.com hereinafter referred to as the “client” .
The acquisition of a property via the site www.emmapill.com implies unreserved acceptance by the buyer of these conditions of sale.
These conditions of sale will prevail over any other general or specific conditions not expressly approved by the seller.
The seller reserves the right to modify its conditions of sale at any time. In this case, the applicable conditions will be those in force on the date of the order by the buyer.
Characteristics of the products offered:
The products offered appear on the site www.emmapill.com. Each product is accompanied by a description and photographs. The photographs are chosen to be as faithful as possible, but cannot ensure perfect similarity with the product offered, particularly regarding the colors. Furthermore, as the jewelry is all handmade by the designer, each piece is unique and may vary slightly from the photographs.
Prices are indicated in euros including tax. The applicable VAT rate is the rate in effect on the day of the order. EMMA PILL, however, reserves the right to pass on to the Customer any change in the VAT rate applicable to the order.
The seller reserves the right to modify its prices at any time. However, it undertakes to invoice the goods ordered at the price indicated when registering the order.
The prices indicated include transport and shipping costs from a minimum purchase of 20 euros.
The customer places an order on the website “www.emmapill.com”.
To purchase one or more items, you must follow the following order process:
– Choice of items and addition to basket
– Validation of basket contents
– Registration on the identification form on which it will indicate all the requested contact details
– Choice of payment method
The customer will receive an order confirmation email.
The customer will be able to view the details of his order as well as its total price at any time during the order process and correct any errors, before confirming it to express his acceptance.
EMMA PILL reserves ownership of the items until full payment of the order, i.e. receipt of the order price by EMMA PILL. EMMA PILL reserves the right to cancel or refuse any order from a Customer with whom there is a dispute relating to the payment of a previous order. Any order constitutes acceptance of the prices and descriptions of the items available for sale.
EMMA PILL undertakes to honor orders received on the website only within the limits of available stocks.
The buyer makes payment:
– by Paypal, either via your Paypal account, or via a secure payment by credit card
– By credit card via Payplug, which uses a secure protocol so that the information transmitted is encrypted by software and no third party can become aware of it during transport on the network.
For any information: https://www.payplug.fr/. You are under no obligation to have any account to make this payment.
No payment by check, cash or bank transfer.
Shipping and delivery times
Any order placed on the EMMA PILL website will be prepared and shipped between 4 to 5 working days subject to payment validation.
Returns: You have 15 days after purchase to return the item to us in its original packaging to:
5 rue Grignan
EMMA PILL to deliver orders placed by the Customer within the scheduled time frame.
Any reasonable delay in the delivery of the products cannot give rise to the buyer's claim for damages or cancellation of the order.
Orders are shipped by Tracked Letter or Colissimo where applicable.
The customer is required to check the good condition of the items delivered. Any anomaly noted (missing item, damaged package, broken item, etc.) must be indicated within 4 days of receipt.
In accordance with article L.121-16 of the Consumer Code, for all distance operations and sales, the buyer, a non-professional natural person, benefits from a withdrawal period of fourteen days from delivery of his item. order to return the product to the seller, provided that the product has not been worn, for exchange or refund without penalty under registered letter.
Exception for products purchased at clearance sales, neither returned nor exchanged.
The seller's liability cannot be implemented if the non-execution or delay in the execution of one of its obligations described in these general conditions of sale results from a case of force majeure.
As such, force majeure means any external, unpredictable and irresistible event within the meaning of article 1148 of the Civil Code.
The seller's liability cannot also be implemented in the event of disruption or total or partial strike of postal services.
All elements of the site www.yay.paris are and remain the intellectual and exclusive property of the seller. No one is authorized to reproduce, exploit, redistribute, or use for any reason whatsoever, even partially, elements of the site.
Archiving / Proof
The seller will archive the purchase orders on a reliable and durable medium constituting a faithful copy in accordance with the provisions of article 1348 of the Civil Code. The seller's computerized records will be considered by the parties as proof of communications, orders, payments and transactions between the seller and the buyer.
These conditions of online sale are subject to French law. In the event of a dispute, jurisdiction is assigned to the competent courts of Marseille, notwithstanding multiple defendants or warranty claims.